GENERAL QUESTIONS ABOUT SERVICES
What should I wear to my session/class?
Please wear comfortable clothing that you can move easily in. We ask that all our clients wear socks. We suggest wearing layers of clothing during the colder months.
Please refrain from wearing perfume or strongly scented lotions as some individuals have allergies to these products.
Do I need to bring anything?
Nope. We’ll provide mats, water, and enthusiasm. Just bring a open mind and willingness to try something new.
How often should I do Pilates?
To begin, we recommend trying to come 2-3 times per week depending on your current fitness and activity level. Consistency, of course, will help you strengthen and build upon the exercises, which will ultimately lead to faster results.
For group classes, can I be any age and fitness level?
We want to help you be your best at any age and any fitness level. We have several levels for our Quintet classes to ensure you’re placed with other students that will stimulate your abilities. Our Mat classes are for all levels and exercises can be modified to suit you and your needs. We do offer Beginner, Mixed Level, and Advanced classes, so there is a wide range of offerings for you to join or grow into!
General Conditioning vs. Rehabilitation
Group classes are for general conditioning and are not intended for clients with active or acute injuries. Please let us know if you have an injury you are concerned about before coming to group classes. Depending on your injury, we may recommend beginning with private sessions and then joining group classes once your injury is stable and you have learned how to safely modify exercises.
Is Pilates Like Yoga?
Yoga and Pilates are great complements to each other because they are both mind-body practices that lengthen and strengthen the body while relieving stress. Where they differ is that while Yoga focuses on maintaining static poses, Pilates emphasizes controlled, precise movements through a series of exercises and stretches. Pilates also focuses on strengthening your large and smaller muscle groups, which in turn improves flexibility, balance, and endurance.
Pilates creates balance between strength and flexibility, develops a taller, more balanced posture, and releases muscular tension, all while toning the muscles for a healthy body and appearance. Those who practice Pilates protect themselves from injury, develop long, lean muscles, reduce stress everywhere in the body and mind, and enjoy enhanced mobility in their daily lives.
What health benefits can I expect?
There are so many benefits where do we begin:
- Strengthened core, abdominals, shoulders, hips, and spine
- A balanced, toned, body with long, lean muscles
- Decreased stress
- Less pain and stiffness
- A healthy, supple spine that absorbs shock
- Kinder, gentler conditioning that gets results without pain
- Improved mental outlook and increased motivation
- Better balance and coordination
- Rehabilitation
- Protection from injury
Which Group Class is best for me as someone who is new to Pilates and TRX?
We typically recommend that clients with no previous Pilates or TRX experience take at least one private session prior to starting in group classes. This gets you familiar with the terminology and exercises, as well as the equipment and props we use. It also gives us a chance to assess any special needs or concerns you might have, so we can better assist you with your personal fitness goals.
However, if you prefer to go straight to group classes, any of our Beginner-level classes will be perfect. We keep our class sizes intentionally small, so you’re sure to get individualized attention. Our teachers can also modify to address any specific needs or problem areas for multiple students so you’re ensured a safe and effective workout.
QUESTIONS ABOUT POLICIES
Is there a timeframe in which I must use my package?
Yes. All packages expire a maximum of six months from date of purchase unless otherwise specified. Our expiration dates are as follows:
Jumpstart and Single-Session purchases: 1 month
5-Packages: 2 months
10-Packages: 4 months
20-Packages: 6 months
May I transfer my package or share it?
No. All packages are non-refundable and non-transferable.
Can I just drop-in to a class?
Of course you are welcome to just show up to a class, however we recommend reserving your spot ahead of time. Reserving to spot will insure that there will be a place for you room for you and if for some reason the class is canceled you won’t show up to a class that was canceled.
When is payment due, and how may I pay?
For all sessions, payment is expected at the time of the appointment or in advance of your appointment time. We currently accept check, cash, & Visa/Mastercard. You can pay online through our new scheduling system, or at the studio.
What is your cancellation policy?
We have a 24-hour cancellation policy for all sessions and classes. You will be charged for cancellations with less-than 24-hours notice and for missed appointments.
How long is each session?
All sessions and classes are 55 minutes in length.
Will I always have the same teacher?
Instructors may be substituted for group classes without notice. For appointments, you will be notified if there will be a substitution and it will be up to you if you would like to experience another instructor.
We think substutions are a great way find new ways of understanding the material, so if an instructor is absent, we recommend giving the substitute a try.
QUESTIONS ABOUT ONLINE SCHEDULING
How do I create a login?
From the main website, click the “Schedule” page. This will open a new browser window. At the top-right corner of this new page, click “Sign Up!” and it will walk you through creating an online login.
How do I sign up for a class online?
From the main website, click the “Schedule” page. This will open a new browser window. Once there, you can browse the schedule by day or week. To sign up for a class, click the “Sign Up Now” button. This will take you to another page prompting you through the sign-up and purchase process.
If you have a package already no purchase will be necessary. If you do not have a current package the system will prompt you to purchase the appropriate service.
How many people can sign up for a class?
Our classes have a maximum sign-up of 5 students per class.
How do I sign up for a Private or Duet session?
From the main website, click the “Schedule” page. This will take you to the Group Classes page. Once there, click on the “Appointments” tab at the top right. This will take you to a new page prompting you through scheduling a Private or Duet session. You can select a specific instructor or see which instructor is available at a specific time.
How far in advance can I sign up for a session?
Sessions can be booked no further than 2 weeks in advance via our Online Scheduler. If you would like to book a session more than two weeks in advance, just give us a call or shoot us an email and we are happy to process your request.
